Shipping policy
Shipping Policy
At Glame Bag, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver your orders.
1. Order Processing
-
Orders are processed after successful order confirmation.
-
Orders are generally dispatched within 1–3 business days.
-
During sales, promotions, public holidays, or high-order periods, processing may take additional time.
-
Once your order has been dispatched, you may receive shipping or tracking information where available.
2. Delivery Time
For orders within Pakistan, delivery generally takes approximately 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your order.
Glame Bag may offer free shipping promotions from time to time. Any such offer will be subject to the terms mentioned during the promotion.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact information.
Glame Bag is not responsible for delays or failed deliveries caused by:
-
Incorrect or incomplete address
-
Incorrect phone number
-
Customer being unavailable to receive the order
-
Refusal to accept the parcel
-
Failure to respond to the courier
Additional delivery charges may apply if an order needs to be re-shipped due to an incorrect address or failed delivery caused by the customer.
5. Delayed or Lost Orders
While we work with reliable courier services, delivery delays can occasionally occur due to circumstances beyond our control.
If your order appears to be significantly delayed or lost, please contact Glame Bag Customer Support with your order number so that we can assist you.
6. Damaged Package
If your parcel appears damaged when delivered, please contact us as soon as possible and provide clear photos or videos of the parcel and product.
For products damaged during delivery, our Return & Refund Policy will apply.
7. Contact Us
For questions regarding your order or shipping, please contact Glame Bag Customer Support with your order number.
We will do our best to assist you as quickly as possible.